VerbalWill is committed to safeguarding any personal information that may be collected through our website and to ensuring that you are fully informed as to how your personal information will be used. The following policy describes such collection and usage.
1. WHAT INFORMATION DO WE COLLECT AND HOW WE COLLECT IT
Our primary purpose in collecting your personal data is to provide you with the services you requested and with those which we believe will optimize and enhance your use of our site and related services. Providing us with your information is not a requirement for using our site, but note that if you choose not to provide us with certain information, we may not be able to comply with your request or provide certain services.
There are a number of different ways that we may collect personal information from you:
Registration: When you register to use our service via Facebook®, we receive certain information about you which you previously provided to Facebook. This information, as indicated during the connection process, includes your name, your ‘about me’ information, your activities, hometown, interests, likes, user location, your photos and videos, website, email, phone number, friends, online presence and other. This registration process is required for VerbalWill users who only wish to upload videos.
Communication from You: When you contact us with questions, concerns or for purposes of customer/technical support, we collect the information contained in your message, which may include your name, contact details and any other personal information you provide.
Via Surveys: We may collect your user information through surveys we may conduct from time to time in respect of our services. Participation and providing information is optional.
Aggregate Information: Whenever you enter our site, our web server automatically collects and aggregates information in respect of your visit. This information includes URLs or domains of referring websites, browser type, operating system, the pages that you access and the date and time of your visit. In general this aggregate information will not identify you personally, but if we do correlate such information to you, we will treat it in accordance with this policy.
2. WHAT WE MIGHT DO WE THE INFORMATION COLLECTED
We may use the information provided to us to:
Contact you from time to time with critical user or service updates or other information important for our services, or for the support of the service you requested. We may contact you to ensure that the information we have in our records is still correct and to add additional information to complete your profile;
Receive feedback from you and inquire about any features they would like to see in future products. We may also contact you to ask you about our products and also to inform you of upgrades, technical issues, promotions and new products that you may be interested in;
Send out newsletters to you with articles and information which we believe may be of interest to you;
Customize, measure and improve our services, content and advertising;
Evaluate users, their preferences and trends for our own internal statistical and analytical purposes, which we may use for marketing purposes and in respect of operations and development;
Compare information for accuracy, and verify it with third parties;
Prevent activity we determine to be potentially illegal;
3. DISCLOSURE OF INFORMATION
Although we make every effort to preserve user privacy, we may need to disclose personal information when required to do so by law or when necessary to comply with a current judicial proceeding, a court order or legal process served on our site, or when we believe in good faith that disclosure of information is necessary to prevent imminent physical harm, financial loss or to report suspected illegal activity. We may also disclose your personal data to enforce our policies or respond to claims that a listing or other content violates the right of others. In all cases, such information will be disclosed in accordance with applicable laws and regulations.
We may also share your information with:
Other companies or business entities, in the event we are merged with or acquired by such company or business entity.
A third party performing services on our behalf and has agreed to keep such information confidential (such as the processing of your credit card payment if applicable or the conduct of an online survey, for example)
4. SECURING THE INFORMATION
We take reasonable technical and organizational measures to guard against unauthorized or unlawful processing of the information collected and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.
Information received via Facebook Connect is encrypted using Secure Sockets Layer (SSL). This ensures that your information is secure as it is sent over the Internet to our server. Furthermore, we have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.
In addition, we recommend that you do your part in protecting yourself from unauthorized access to your account by ensuring no one else uses your machine when you are logged in, by logging off from the site when it is not in use and by keeping your password confidential.
5. ANYONE SAY “COOKIE”?
We may make use of “cookies” on our website. A cookie is a small text file that can be placed and stored on your computer’s hard disc when you visit a website for record keeping purposes. A cookie itself is not designed or intended to read any information from a user’s computer (other than the contents of the cookie); rather, it is an identifier used by the Web site that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customize, monitor, or regulate the use of a site based on information stored on the host server. Therefore, cookies only identify the user’s computer to the Web site which may correlate other information, including personally identifying information, with the cookie.
7. CHILDREN UNDER THIRTEEN
This site is a general audience site which is neither designed nor intended to collect personal information from children who are under the age of 13. In order to ensure compliance with the provisions of the Children’s Online Privacy Protection Act children under the age of 13 should not provide any personal information to this site. We ask that parents supervise their children while online.
8. ACCESS, MODIFICATION AND ACCURACY OF INFORMATION COLLECTED
The information that we collect in your respect is the same information that you have previously provided to Facebook, or relevant portions thereof. By updating the information in your Facebook account, you will be automatically updating the information in your VerbalWill account the next time that you log in. You can also access and modify your VerbalWill account information directly by logging into VerbalWill and clicking ‘Profile View’, as well as make any changes to any consent that you may have given in respect of us contacting you relating to information that you receive from us. You may also ask at any time that your preferences as to the type of communications that you receive from us are modified in order to stop receiving them or to be added to our mailing list. You can also do this by following the instructions included in each communication or newsletter.
9. RETENTION AND STORAGE OF THE INFORMATION WE COLLECT
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to you. We may use the services of third party companies to physically collect and store your information on our behalf. Any such companies will have to comply with the terms of this policy.
11. BUSINESS TRANSFERS
The information that is collected by VerbalWill is considered to be an asset. In the event that VerbalWill, any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. We will take reasonable steps to place a notification of such a transfer on our website.
12. ACCEPTANCE OF THESE TERMS
By using our services, accessing our website or purchasing our products you are consenting to the practices relating to information collection and use that are described in this policy.
13. CONTACTING US
Any requests for access to your information, modification of your information or questions in respect of this policy should be sent to the following email address firstname.lastname@example.org